Behind the Scenes

As a Marketing Intern here at STONEFIRE Grill, I spend a lot of time thinking about what makes you (the customer) happy. I’ll have you know that this is NOT an easy job. With this much great food to choose from, how am I to decide whether you want  Soup or Salad? Pizza or Pasta? Sandwich or Cheesecake? And as I sit here in my ‘Deal Den’ dreaming up all of those specials that you’ve come to know and love, you better believe that my mouth is watering. It’s almost torture! Continue reading “Behind the Scenes” »

10.7: Three Restaurants in One

Back in the late ’90s, when we first started to conceptualize STONEFIRE Grill, we had a vision of what we wanted.  We focused on three main components that would soon define STONEFIRE.  Simplified service with varied menu choices, takeout and catering, all offering delicious food and value to our guests, would set us apart from the rest.

We began with our service.  At STONEFIRE, we veer away from the traditional restaurant staff. That means no hosts or hostesses and no exclusive servers.  We decided to adopt a model that allowed our guests to pay first, collect condiments, utensils and beverages, take a seat and let us do the rest.  At the time, it was rare and usually only done by fast food restaurants, but over the course of 10 years, what is now known as ‘fast-casual’ dining, our service style, has become very popular.  We were very unique at the time we opened in 2000 and our guests, slightly confused at first, began to catch on and love it!  STONEFIRE provides an opportunity to enjoy a very fast meal without waiting for a final bill and the traditional gratuity. Any tips left are divided amongst all of our non management team evenly, which encourages them all to work together. We also designed the restaurant to feel like a comfortable extension of home, and if our guests decide to stay to enjoy our atmosphere and each other, that is welcomed, too.

Our menu was created to encourage frequent visits, offering a good variety of freshly prepared and simply delicious choices.  We were and often continue to be shocked and surprised that our idea is reality!  We regularly have guests that visit us several times per week.  Yesterday in Thousand Oaks, a wonderful older gentleman reminded me that we met our opening week.  He told me that since then, he spends more time in STONEFIRE than any of our management team!  We love it.

‘Takeout’ was a word growing up that I only identified with Chinese food.  In my home, with lots of mouths to feed, my mom gave us a very rare treat with Chinese takeout or an occasional pizza.  Today, takeout meals have become a part of our lifestyle.  Over the years, many restaurants have begun to offer meals to-go, but I still strongly insist, nobody does it as well as STONEFIRE!  Wanting our kitchen to be an extension of our guests’ kitchens, we focus on meals for families and individuals that are just what you might make at home after a visit to the grocery store.  STONEFIRE eliminates the shopping and cooking, providing exceptional meals at value prices.  Our fresh salads, grilled meats, tasty side items and more provide time-saving alternatives for our busy lives.  Our takeout continues to grow with each location we open and we are happy and proud to cook for all of you, our guests.

A catered meal was another foreign concept to me growing up.  I associated ‘catering’ with fancy meals for weddings and elegant parties that only certain people could afford.  Knowing that many of us would love to have an event or party ‘catered’ but don’t typically like the high cost associated with it, we developed a simple and delicious catering menu using our menu items.   We train our team members to cater a party for any occasion – weddings, birthdays, office events, company picnics, showers and simple gatherings.  Our catering has become so popular that it was featured on the Style Network for a great catered meal on a budget.  We never pretend to be fancy, just efficient, affordable and delicious! Last Saturday, STONEFIRE served as the caterer for 12 weddings throughout Los Angeles and Orange County along with several other celebrated events throughout the day. Whatever your need may be, we are excited to be a part of it!

The next time you are in the mood for a great meal, visit us and we’ll make it for you. Call ahead and pick it up, or for those times when you need us to come to you, let’s plan together so we can be there for you.

Three restaurants in one.  That is STONEFIRE Grill!

We look forward to seeing so many of you tomorrow in Valencia as we celebrate 10 YEARS STRONG.

Sincerely,

Mary Harrigan

The Beginning

Ever noticed the murals at our restaurants? They tell a unique story, one specific to the Harrigan family, and we’re here to share it with you.

As an homage to the roots that helped establish who we are, we intend to feature pictures from the our family murals to tell the story of the Harrigan, STONEFIRE and our culture/values. As every story needs a great beginning, the key to ours rests in the Harrigan family patriarch, a man driven by purpose. John “Jack” Louis Harrigan set out to instill the values of hard work and mutual respect for others in each of his 9 children, and these values form the foundation of our business, our happiness to serve.

How did these values show up in Jack’s life? Long before starting a family with his beloved wife, Mary Lou, Jack aspired to greatness at Notre Dame where he pursued his BA in Engineering. He also followed his passion for golf and attained the collegiate course record at Notre Dame (which still stands today!). These goals were cut short, though, for like countless other men at the time, Jack was called to serve our country, as a member of the US Navy.  He was called to an accelerated engineering program at MIT before being deployed to the South Pacific in WWII.  Following this, he returned to Southern California to finish his education, settle down and raise his family in the San Fernando Valley.

The lessons learned during his years of service carried over to his Harrigan family and, in turn, made their way into ours, the STONEFIRE family.  Hard work and mutual respect were integral to the dynamic around him, and they’re equally important to the STONEFIRE team. With a clear understanding of these core concepts, we seek to impact the lives of our guests, our communities and one another each and every day.

Our restaurant murals tell a story; they serve as a reminder of where we came from and where we’re headed. The foundation of our direction remains firmly planted in our actions, something we hold close to us.

This is our great beginning, the first of many stories.